Returns & Exchanges

At Rena's Thread And Crafts, we want you to love your handmade home decor. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and prepaid shipping label.

• 2.
  Pack with Care

  Securely place the unused items in their original packaging, ensuring that delicate textiles and craft pieces are protected from damage during transit.

• 3.
  Ship the Package

  Affix the provided shipping label to your parcel and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned items, we will process your refund to your original payment method within 5 to 7 business days.